FAQs – Softer Me



How does IPL technology work?

Please watch the video below to find out more. 


How does the Softer Me device work?

Please watch the video below to find out more. 


Will It Work For My Hair Type? 

Please see our chart below to see which hair colours will work with IPL.

Will It Work For My Skin Tone?

Please watch our video below to see which skin tones will work with IPL. 

Do you have any ' Before and After ' case studies?

Yes, please watch our video below which showcases a selection of our case studies. 

Are there any side effects?

Side effects are very uncommon. These could include slight redness and swelling is the most frequent side effect. which will reduce, once the treatment is finished.


Is it safe?

IPL is FDA approved and has been the subject of various universal studies. All of which have found the technology tone safe and very effective when removing hair. Which is why it has become so popular in clinics.


How often do i need to use it?


In general, we recommend using it, one treatment every 2 weeks for the first 12 weeks. After this point, we suggest reducing treatments to only once per month. Until you are completely happy. But the exact number of treatments needed varies varies depending on your skin tone and hair type. We cover each different type and how many treatments are needed, within our user manual. 


How long will it last?

Our handsets last over 900,000 flashes. Which is over 3 times longer than others on the market. This will last up to 20 years, if used as directed.


How strong is the device and what is the output?

Our handset has 8 settings with a maximum energy output of 4.2 cm2 which means it is ideal for hair removal and is also approved for safe and effective at-home use.


Which areas of my body can I use this on?

You can use it on any part of your body. Including your face and Brazilian, but please take care to not use it next to your eyes.


Do I need to wear glasses when using it?

It is recommended to wear glasses to avoid staring directly into the light., However, we have included a filter within the device, which means it is safe to use without glasses (if preferred).


Do I need to shave before using it?

We recommending using an epilator or shaving the desired areas for best result.


Are there any reoccurring costs?

No, there are no reoccurring costs. This only requires a one time purchase.


Does it have any warranty?

Each device comes with a 1 year warranty. As well as lifetime after care.


How long before I start Seeing Results?

Most of our customers notice a reduction in just 3-5 treatments, with complete results after 12 treatments. Results vary for each skin tone and hair colour, so we have provided detailed instructions for each of these, within our user manual. 


How is the handset powered?

It is powered by 12 V power supply