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We have absolute confidence in providing you with the world best at-home IPL Hair Removal Handset. For this reason, we offer our day 90-day 100% Money-Back Guarantee.
In the unlikely event that you don’t see results, simply return your handset and we’ll give you 100% of your money back in the form of a voucher.
Please read and understand our terms and conditions.
To claim our Refund Guarantee:
The biggest factor for treatment successfully is simply using it consistently, as advised in our handbook, and for the recommended period of time.
For those who are not consistent with their treatments as recommended, results will reflect this. We are not able to control how often you use your handset or how it is used.
Please ensure that our user guide is read in detail and understood. If the IPL handset has not been used correctly, and as instructed, the refund will not be approved.
We advise to return the handset via trackable mail. We cannot guarantee that all return items will reach us, unless tracked.
We reserve our right to reject a refund in the event that we are not satisfied, (acting reasonably) with the supporting evidence you provide to us.
Please allow up to 2 business days for the return to be processed, once the returned device has been received at our end.
Return postage costs will not be refunded. Postage costs and the process of sending the handset back to us (once approved by our returns / customer care team) is the responsibility of the customer.